“Google answers in
one afternoon more reference questions than all the public libraries in the United States in
an entire year,” Helping patrons with reference inquiries “is not our business
anymore” says Bill Ptacek director of the King County Public Library System in
Washington state.
Barbara Mantel asserts, “as a result, many librarians are
being redeployed into the community, training daycare providers and parents in
early literacy skills and working in public schools".
Mantel
observes that “academic libraries have seen a drastic decline in
reference requests but an increased demand for people space, whether to plug in
a laptop, quietly study or work on group projects, a reflection of teaching
trends that stress group assignments”.
“You
can say that space can happen anywhere on campus, and yes it can,” says Charles
Lowry of the Association of Research Libraries, “but it can't happen anywhere
else with a full array of information resources from print to electronic, with
expert help available from librarians and staff and in a central location. I
cannot imagine that you won't see physical libraries on
our campuses 10 years and probably 25 years from now.”
Mantel wonders, “should the physical library shrink as
books, journals and other materials increasingly become available in digital
form? What role will libraries play if e-books come to dominate the reading
experience? And should public libraries be privatized in an effort to save money?”
Mantel, B. (2011, July 29). Future of
libraries. CQ
Researcher, 21, 625-652.
Retrieved from http://library.cqpress.com/

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